J.R. Bruno & Associates
Support Services
SUPPORT SERVICES
MARKETING OF SBA LOANS TEAM TRAINING BANKS INTERNATIONAL SERVICES
UNDERWRITING ASSISTANCE MARKETING CREDIT UNIONS
PROCESSING TECHNICAL SUPPORT NON-BANKS
LOAN REVIEWS RECRUITING & EMPLOYMENT
PORTFOLIO MANAGEMENT
WORKFLOW & EFFICIENCY STUDIES

MARKETING OF SBA LOANS

JRB has proven methods of mobilizing your institution to look for SBA loan opportunities. From your perspective, all staff has the responsibility to market your products… from tellers, to calling officers to the board of directors. Additionally, we have programs designed to create referral sources within the community you serve to extend the reach of your marketing efforts.

UNDERWRITING ASSISTANCE

We're known for our underwriting expertise! In fact, many of our clients outsource all their underwriting to us. Others rely on our expertise to assist their staff. Our capacity includes a complete analysis of the request including a finished credit memo and spreads. JRB begins with a pre-screen of the initial credit when an application is received. We check for eligibility issues as well as credit and documentation. Based on the pre-screen, we will recommend an SBA-eligible structure for the request.

PROCESSING

When your institution approves a credit, JRB has the capacity to review all due diligence and third-party reports the SBA requires. Our staff will prepare the formal loan package to be submitted to the SBA including creating the critical Authorization to ensure full compliance with SBA requirements.

LOAN REVIEWS

JRB offers three types of loan reviews. A pre-closing review is designed to assure full compliance with regulations prior to closing. The post-closing review is of the loan file after all documentation has been recorded and final reports received and again checks for all guarantee requirements. A portfolio review checks a portion of the loan files for compliance and guarantee issues with findings summarized in a final report.

PORTFOLIO MANAGEMENT

JRB can review and assist in the management of servicing and other portfolio issues to ensure SBA compliance. Assistance includes tickler systems, Colson Services reports and balancing as well as general follow up items. In the event that a problem occurs with a credit, JRB can assist in workouts, and liquidation cases including submission requests for the payment of the guarantee.

WORKFLOW & EFFICIENCY STUDIES

A successful Business Lending Department has clearly defined policies and procedures, smooth-running operations, a well trained staff with responsibilities defined in written job descriptions - and a strategic plan to achieve its goals. A JRB Workflow Efficiency Study will ensure just that. We'll perform a thorough analysis of your department, identify any issues and recommend and assist with implementing procedures to correct them. This includes assessing the job functions of team members and measuring staff productivity, analyzing the loan approval process and lending authority to ensure timely turnaround, performing a communications audit to make sure information flows smoothly through the proper channels - all with an objective of ensuring that industry "best practices" are utilized.

"J.R. Bruno's expertise is invaluable! I recommend them to anyone doing SBA loans. After an initial in-house effort, we outsourced our SBA department to JRB. They reviewed our entire portfolio and worked with our staff and the borrowers to correct deficiencies. They prepared liquidation packages for submission and provided valuable guidance in negotiating repairs and disputing denials by the SBA. Ongoing, JRB pre-screens packages for new loans and performs post-closing reviews. They've integrated well with our underwriting staff. Handling SBA loans is a challenging business. JRB has gone more than the extra mile."

Paula Berggren, Executive Vice President/CCO
First Business Bank